Neebo Helpdesk Help Centre home page
Deutsch
  1. Neebo Helpdesk
  2. FAQ

FAQ

Here you can find answers to the most Frequently Asked Questions. This category is beeing reviewed and updated constantly.

Purchasing Neebo

  • What is the Daatrics’ mission?
  • Why did you choose the name Neebo?
  • What age can Neebo be worn until and what is Neebo size?
  • What features will Neebo have initially?
  • Will the current version of Neebo be compatible with future updates?
  • How much does Neebo cost?
See all 15 articles

Using Neebo

  • User Data Deletion
  • What does the icon/status for vital signs on the main screen indicate?
  • My child is one year old and Neebo is already on its last notch, is this a problem?
  • How is Neebo different from its competitors?
  • Why is Neebo placed on a baby's wrist?
  • How should Neebo be placed on a child?
See all 32 articles

Technical Information

  • Which AC/DC adapter works best alongside Neebo?
  • What do the lights on Neebo’s base station mean?
  • How does Neebo work?
  • How does Neebo connect?
  • What is Neebo’s Range?
  • Is Neebo waterproof?
See all 10 articles

Safety Information

  • What type of waves and frequency does Neebo use?
  • Is Neebo comfortable for infants?
  • Can a baby take Neebo off?
  • What should I do if Neebo alerts me?
  • My child is premature/has a medical condition. Will Neebo work for them?
  • How far away should my child be from Neebo’s charging station?
See all 12 articles
Neebo Helpdesk